Terms of Service — TyHealth

1. Acceptance of Terms

By accessing or using the TyHealth platform, including the web application, mobile application, and patient portal, you agree to be bound by these Terms of Service. If you do not agree, do not use the platform.

2. Description of Service

TyHealth provides a healthcare platform that enables patients to manage appointments, access health records, communicate with providers, process payments, and engage with clinical services. The platform is not a substitute for professional medical advice, diagnosis, or treatment.

3. Account Responsibilities

You are responsible for:

Maintaining the confidentiality of your account credentials
All activities that occur under your account
Providing accurate and up-to-date personal and health information
Notifying us immediately of any unauthorized access to your account

4. Acceptable Use

You agree not to:

Use the platform for any unlawful purpose
Attempt to access other users' accounts or data
Interfere with or disrupt the platform's functionality
Upload malicious software or harmful content
Share your account credentials with third parties

5. Telehealth Services

Telehealth services provided through the platform are subject to the same standard of care as in-person visits. By using telehealth features, you consent to receiving healthcare services remotely and acknowledge the inherent limitations of virtual consultations.

6. Billing and Payments

You are responsible for all charges incurred through the platform, including copays, deductibles, and balances not covered by insurance. Payment terms are governed by your provider's billing policies.

7. Intellectual Property

The TyHealth platform, including its design, features, and content, is protected by intellectual property laws. You may not copy, modify, or distribute any part of the platform without prior written consent.

8. Limitation of Liability

TyHealth provides the platform "as is" and does not guarantee uninterrupted or error-free operation. We are not liable for any indirect, incidental, or consequential damages arising from your use of the platform.

9. Modifications

We may update these Terms of Service at any time. Continued use of the platform after changes constitutes acceptance of the revised terms. We will notify users of material changes through the platform or via email.

10. Governing Law

These terms are governed by the laws of the state in which your healthcare provider operates. Any disputes shall be resolved through binding arbitration in accordance with applicable rules.

11. Contact

For questions about these Terms of Service, please contact your healthcare provider's office or reach out through the patient portal messaging system.